Last Update: 9/12/2017
If Origin Central or App Center fail to open; or a window opens entitled "Script Error" (see below) when you use an Origin feature or App, it is most likely caused by the Windows System file "mshtml.dll" being out-of-date or missing. This is typically only the case with older versions of Windows and is due to not keeping up with Windows Updates in a timely manner.
However, if Origin Central fails to open then "mshtml.dll" must be updated. One of the simplest methods to update "mshtml.dll" is to install the latest version of Internet Explorer applicable to your Windows version. Though Origin does not need Internet Explorer itself, it does need "mshtml.dll" and installing Internet Explorer will update that file.