Why should I choose OriginPro/OriginLab?
The OriginLab Difference: More Than Software. A Partner in Your Discovery.
At OriginLab, we recognize that high-end data analysis and graphing software is only as powerful as the support behind it.
While other companies provide a product, we provide a pathway to results.
1. Expert Support for Every Skill Level
Whether you are a world-class researcher or a student opening the program for the first time, our support team treats your questions
with the same level of priority.
For example:
- For Specialists: Deep-dive technical assistance on complex multidimensional data and advanced statistical modeling.
- For Beginners:Patient, step-by-step guidance and a wealth of learning resources to help you master the "Origin way" quickly.
2. Rapid-Response Assistance
We know that time is your most valuable resource in research. We take pride in offering:
- Lightning-Fast Feedback: Quick, actionable answers to your statistical and graphical questions so your workflow never stalls.
- Multi-Disciplinary Expertise: Our support engineers aren't just software experts; they understand the underlying statistics and scientific standards required for creating your reports and publications.
3. Support That Goes Beyond the "Feature List"
Innovation often requires going off the beaten path. If your research demands a specific workflow that isn't currently a "checkbox" feature, we don't just say "no."
- Specific User Demands: We work directly with customers to provide custom solutions including templates for graphing or analysis, custom Apps, and scripts (LabTalk, Python) to meet unique project requirements.
- User-Driven Development: Your feedback directly informs our development cycle. Many of our most popular features and Apps began as a specific "user demand" from a single researcher.
4. A Global Community of Excellence
When you choose Origin, you join a network of over 1 million customers worldwide, including Fortune 500 companies, government research labs, and more than 6,000 colleges and universities.