3 Multi-User Node-Locked License

Multi-User-Node-Locked-Lic

You have a Multi-User Node-Locked license if your serial number is:

xFxxx-9xxx-76xxxxx, or
xFxxx-6xxx-76xxxxx.

If your serial number is:

xxxxx-2xxx-79xxxxx, or
xxxxx-3xxx-79xxxxx,

then you have a Concurrent Network license and the information on this page is NOT relevant to you.

A Multi-User Node-Locked package entitles you to install or deploy Origin on a number of computers, based on your purchased license number. Each of these computers needs to get a license from the OriginLab website, and the license is computer-specific. If you want to replace the licensed Origin computer, you will need to deactivate the license before you can get a new one for the new computer.

NOTE: This instruction is for Origin 2017 and later. If you have version 2016 or earlier, please refer to this page.

Administrator Tips: Before you deploy Origin to your users ...

Watch the video tutorial - Getting Started with the Multi-user Node Locked Package

For multi-user node locked packages, OriginLab provides a mechanism to control which OriginLab web membership accounts can obtain a license for Origin installed with your serial number. This mechanism is intended to prevent unauthorized use of your serial number, ensuring that all licenses purchased by your organization are available to authorized members of your organization.

How to Establish the Product Key Deployment Mechanism on the OriginLab Website

As the Origin administrator, please complete the following steps to register your serial number, generate product keys and determine the method to deploy product keys to your users. Please complete this before notifying your users that the Origin software is available for their use.

1. After purchasing, you will receive an email containing your Origin serial number and a registration link.
   In some distributor areas, you will receive a Registration Code from your distributors.
2. Click the registration link to go to OriginLab website. You will be asked to log in or join. Log in if you have an account or create an account as needed.
   If you received the Registration Code, please open OriginLab product registration page https://www.originlab.com/reg manually to continue with step 3.
3. After logging in, your serial number, registration code, and 3 options to deploy the product keys will be displayed on the web page. Select one of the following options and give careful consideration to your selection as you will not be able to switch options once you begin the licensing process:
   • I will obtain all license Product Keys myself
     If you select this option, you will be responsible for licensing each Origin installation, either directly by going to each workstation, running Origin and entering the Product Key; or indirectly by distributing Product Keys to your users.
     This means that:
     1. You will log into the OriginLab website using your account.
     2. Click the "Manage My License(s)" link.
     3. Locate the relevant serial number in the table, and click the link. All product keys will be listed there.
     4. Complete licensing by running Origin on the workstation and using an available Product Key to complete license activation.
   • I will approve user requests for license Product Keys
     If you select this option, you will be given a URL by which your users can request a product key. Before sending the URL to your users, you will need to add user email fragments.
     You will then:
     1. Email the URL to your users.
     2. When they make their request for a product key via the URL, you will receive an email.
     3. You will then go to "Handle Product Keys request" page and assign product key(s) to a table of selected users. This will generate an email to the user’s account, containing a product key.
     4. The user will then install and run Origin and use the product key to complete license activation.
   • Each user will obtain a license Product Key
     If you select this option, you will be given a URL to distribute to your users. Before sending the URL to your users, you will need to add user email fragments.
     You will then:
     1. Email the URL to your users.
     2. When the user clicks the URL, it will generate a product key that is emailed to the user.
     3. The user will then install and run Origin and use the product key to complete license activation.
4. Enter email fragments as needed.
   • If you chose I will obtain all license Product Keys myself in the previous step, you don't need to set up the email fragment.
   • If you chose I will approve user requests for license Product Keys,
     • If you want to allow individuals that you approve to obtain licenses for your serial number,
       Enter your full email address that is present in your log in account. After finishing this process, you can then add additional full email addresses for your "approved" users (see the following tip). You can return to the OriginLab website at any time to add these email addresses, as long as you add the user's email address before they try to obtain a license.
     • If you want to restrict license access to any members of your organization,
       Enter an email address fragment that is unique to your organization and that will ensure that only eligible persons are able to obtain a license.
   • If you chose Each user will obtain a license Product Key, you can enter your full email address and add additional full email addresses later, or enter an email address fragment that is unique to your organization. See detailed description above.

   To enter additional email addresses or email fragments after successfully entering the first one, Click your log in name located in the top right corner of the OriginLab website (or log in, if you are returning to the website and have not logged in). Then on your "welcome" web page, click the License Access Restrictions link. Follow the instructions on the page that opens, to add additional email addresses or fragments.

5. Click the Register button to complete registration.

We provide a unique Group Product Key for the administrator of a large group to easily deploy keys to end users. This Group Key can also be batch installing Origin. You can tell the status of a product key from HostID column: "Requested" means the end user has requested this product key and got this key under his/her account, but has not activated it yet. Other people cannot request it Unless you change it. "Available" means no end user has requested this product key yet. Other people can still request it. "HostID" means this product key has been requested and activated.

If you choose deploy method 2nd or 3rd, you can retrieve the product key request link by the following: Go to OriginLab website (www.OriginLab.com). Log in. On the Welcome page, click the "Manage my License(s)" link. On the Manage my License(s) page, click the desired serial number link. On the Origin Product Registration | License Administration page that opens, click on the "Email me the template for notification to my users" button (if you do not see the button on this page, please click "you can see and manage all product keys here" link). An email template with the product key request link will be sent to you.

Instructions to Provide your Origin Package to Users

When you distribute Origin to your users, in addition to providing them with the installer and the serial number, you must also provide the URL to request a product key, as the product key must be entered during license retrieval. Also, you must tell your users that they must log into the OriginLab website during license retrieval, or join the OriginLab website if they do not have an account. Let the users know that they should enter their organization contact information, including email address, when joining the OriginLab website.

If they already have an account but it does not contain their organization email address (e.g. they joined using a Gmail address), tell them they must first update their account with the organization information. They must update that information by logging into the website and clicking the "View/Update my Profile Details" link.

Multi-user Site Deployment

License Activation

License Activation Instructions for End-Users

1. Obtain your serial number and the associated product key from your Origin administrator.
2. Start Origin. A License Activation dialog opens.
3. With Enter Product Key below and click Activate selected, enter your product key, then click Activate.
4. The license process will then be done in background. If successful, you will get a success message.

If the background licensing process fails, please continue the following steps:

5. If the licensing process fails for some reason (for example, no internet connection, originlab.com is blocked by the firewall, etc.), a Notepad window opens with a link in it.
6. Copy this link to a web browser which has an internet connection. The link will bring you to the OriginLab website.
7. The license text will be generated and displayed on the web page.
8. Copy the license text and paste it back to Origin’s License Activation dialog. Click OK.

Administrator, obtaining license for user's computer

If you are the administrator for a multi-seat node-locked package, you can allow the users to obtain their own Origin licenses or you can handle the licensing process. If you choose I will obtain all license Product Keys myself when establishing the Product Keys deployment mechanism for a Serial Number, you should follow the instructions provided above to activate the license for each user's computer.

See Also

• Activation for Single-User Node-Locked
• Activation for Student License

FAQ

• When I try to request a product key, I see a message telling me that I do not have access to the license. Why do I see this message and what can I do to solve it?
• Do I have to deactivate my old version license before getting started with my new version?

License Deactivation

When you plan to transfer your licensed Origin software from one computer to another, you will need to deactivate the license from the original computer and then activate the license for the new computer using the same product key.

If Origin can still run on your computer

1. Start Origin. Select Help: Deactivate License to open the License Deactivation dialog.
2. Click the Deactivate Now button.
3. The license deactivation process will then be done in background. If successful, you will get a success message.

If the background deactivating process fails, please continue with the following steps:

4. If the background deactivating process fails for some reason (for example, no internet connection, originlab.com is blocked by the firewall, etc.), a Notepad window opens with a link in it.
5. Copy the link to a web browser that has an internet connection.
6. The web page displays your license information. Make note of the Deactivation Code (DC).
7. Go back to Origin. Enter the Deactivation Code in the deactivation code edit box at the bottom of the License Deactivation dialog. Click the Deactivate License button.
8. A Notepad window opens with a link in it. Copy the link to a web browser that has an internet connection.
9. Click the Continue button on the website. When you see a success message, one license is released for re-use.

If your licensed Origin computer is no longer available

If you are the administrator of the package,

Complete the following steps to deactivate the license on the OriginLab website.

1. Go to OriginLab website (www.OriginLab.com). Log in.
2. On the Welcome page, click the "Manage my License(s)" link.
3. On the Manage my License(s) page, click the desired serial number link.
4. On the page that opens, click on the “you can see all product keys here” link.
5. On Origin Product Registration | License request history page, click the "go" link.
6. On the Deactivate Origin from a device page, confirm the PC information and click Continue. If the deactivation succeeds, you will get a success note and the product key can be re-used.
7. If the deactivation fails, the page automatically transfers you to the System Transfer Request Form. Fill out the form as requested and submit it.

If you are the user of the package,

Contact your administrator to request deactivating the license on the OriginLab website.

FAQ

• After upgrading my Operating System, Origin asks me for a license
• Do I have to deactivate my old version license before getting started with my new version?

Update your Multi-User Node-Locked License after Maintenance Renewal

From Origin2018, different versions share the same licenses, which means that the newer version will inherit all license from the old version, along with their product keys and usage status. It makes the upgrade easier.

If you are the administrator of the package,

After your Maintenance renewal has been processed, your serial number will be upgraded to the latest version automatically. All license related settings of the previous version (including the mechanism to deploy the product keys and the email fragments) will be applied to the latest version. You can inform your users when you are ready. The following are some tips.

1. Go to OriginLab website (www.OriginLab.com). Log in.
2. On the Welcome page, click the "Manage my License(s)" link.
3. On the Manage my License(s) page, check the Version column in the serial number table to see if there is newer version available to upgrade.
• If yes, inform your users to install and activate the new version with the same product key. Refer to If you are the user of the package > If there is new version available for upgrade section below for detailed steps.
• If no newer version, you can inform your users to use the same product key to obtain a new license for the current Origin with an updated Maintenance date. Refer to If you are the user of the package > If there is no new version section below for detailed steps.
• If you want to reset a group of product keys, refer to this section.

If you are the user of the package,

1. Receive the renewal information from your administrator.
2. If there is new version available for upgrade,
   1. Install the new version on the computer on which current Origin is activated.
   2. Start Origin. The license process will then be done in background automatically. If successful, you will get a success message. If failed, a Notepad window opens with instruction. Follow the instruction to activate Origin manually.

   If there is no new version,

   1. Start Origin. Select Help: Activate License.
   2. In the License Activation dialog, the product key is pre-filled. Click the Activate button. If successful, you will get a success message. If failed, a Notepad window opens with instruction. Follow the instruction to activate Origin manually.
3. After the activation process is completed, select Help:About Origin to confirm the updated maintenance expiration date is correct.

Administrator Tips: If you want to reset a group of Product Keys

1. Go to the OriginLab website (www.OriginLab.com). Log in.
2. On the Welcome page, click the "Manage my License(s)" link.
3. On the Manage my License(s) page, click the desired Serial Number link.
4. On the page that opens, click on the “you can see all product keys here” link.
5. On Origin Product Registration | License request history page, tick the checkbox for the Product Keys that are unused (Hostname field is empty).
6. Click the Request OriginLab to reset the selected Product Keys button.
7. Describe your reason for reset in the Comments edit box. Click OK.
8. If your request has been processed, you will receive an email to inform you that the product keys have been reset. You can then see the new keys on the License Administration page.

If you have a large group of keys to reset, please contact License Support with the reason and attach a list of Product Keys to reset.

Install or deploy Origin to the user's computers or a file server