6.32 FAQ-36 When I try to get a license, I see a message telling me that I do not have access to the license. Why do I see this message and what can I do to solve it?

Last Update: 1/4/2022

If you see the following error message on OriginLab website:

We are sorry, but your OriginLab web membership account does not have access to license files for this serial number.

It means that your Origin administrator has set up restrictions as to who can get licenses. Contact your Origin administrator to resolve this problem.

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