6.81 FAQ-1093 I see error message "Invalid Product Key" or "Cracked serial number" when activate Origin. What should I do?

Last Update: 5/9/2021

If you see following error messages when activate your Origin

Invalid Produc Key Failed to activate. Cracked serial number detected.
Invalid PK Err1.png Invalid PK Err2.png


Please double check if you installed Origin with the correct serial number:

You can select Help: About Origin to know about the installed serial number. Check if it is the same number you received from OriginLab. If not, please follow instruction on this quick help page to correct it.


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