6.77 FAQ-1089 What should I do if I see license expired error from time to time?

Last Update: 4/21/2021

If your FlLEXnet license server is up and run smoothly and Origin on client machines can connect to server successfuly, but during Origin running, the license expired error message pops up from time to time, it may be caused by the unstable network connection between Origin and server.

To workaround this problem,

you can create a FLEXLM_TIMEOUT variable on the client machine to increase the maximum time for Origin finding a connection.

  1. In the search box on the taskbar of Windows, type "Control Panel" and select to open it from the results.
  2. In the Control Panel, search "environment variables" in the search box and select Edit the system environment variables from the results.
    FAQ 1089 environment variables.png
  3. In the System Properties dialog, go to Advanced tab. Click Environment Variables button.
    FAQ 1089 environment variables 02.png
  4. In System Variables group, click New button. Create a new environment variable as follow:
    • Variable name: FLEXLM_TIMEOUT
    • Variable value: 3000000 or larger.
    The value 3000000 is in microseconds (it equals 3 seconds). You can increase the value if the server still times out. However, if you increase the value to 10000000 and still have a problem, the cause is probably not a timeout error.
    FAQ 1089 environment variables 03.png
  5. Click OK.
    FAQ 1089 environment variables 04.png

Keywords:licensing, network, concurrent, server, limited to 3 minutes