6.22 FAQ-24 Why is Origin's Check for Updates feature failing?

Last Update: 2/3/2015

If your network has been setup to use a Proxy Server, Check for Updates may fail in Origin. If you enter the appropriate information into the Internet Options applet, Origin will be able to connect to our site to Check for Updates.

If you are running IE, you can select Tools : Internet Options, otherwise select Start : Settings : Control Panel and launch the Internet Options applet.

  1. Click the Connections tab.
  2. Click the Lan Settings button.
  3. Check the Use a proxy server for your LAN ... box
  4. Enter the Address and Port of your Proxy Server. (Consult your Systems Administrator for this information.)
  5. Click OK.
  6. Click OK.

Run Origin and try Help : Check for Updates.

Keywords:updates, service release, check for updates, upgrade